UX/UI Designer

  • Full Time
  • act, Canberra
  • This position has been filled.

UX/UI Designer

Location: Canberra
Contract Duration: 12 months contract(2 X 12 mons extension possible),
Security clearance: Baseline

We are seeking experienced User Researchers / Interaction Designers who thrive in both disciplines — combining user research and UX/UI design to create intuitive and accessible digital experiences. Join our agile, multi-disciplinary teams in the Corporate and Digital Division, working on high-impact, public-facing, and internal service improvements.

UX/UI Designer Key Responsibilities

  • Collaborate within agile teams to gather evidence and improve user experiences.
  • Translate complex business needs into user journeys, personas, wireframes, and interactive prototypes.
  • Design user research plans, manage participant recruitment, and conduct usability testing.
  • Present insights and contribute to roadmap prioritisation and service design decisions.
  • Apply inclusive and accessible design principles (WCAG 2.1 AA) throughout digital projects.

UX/UI Designer Required Skills and Experience

  • Strong UX research methodologies and end-to-end UX/UI process expertise.
  • Proven ability to create compelling design artefacts — prototypes, journey maps, personas, etc.
  • Excellent communication skills, influencing multiple stakeholders with clear design rationales.
  • Experience converting usability testing findings into actionable UI improvements.
  • Solid understanding of WCAG accessibility standards and inclusive design practices.

UX/UI Designer Desirable Skills

  • Experience working in agile delivery teams.
  • Tertiary qualifications in a design-related discipline (Human Factors, HCI, Web Development, etc.).

 If this sounds like an exciting opportunity, please reach out and apply.